Software built for computer repair shops
Manage laptop, desktop, Mac and other equipment repairs with a system designed for the specific challenges of computer repair businesses.
60%
fewer customer calls
30%
savings on components
2 min
initial setup
60 days
free trial
Everything you need to run your shop
Detailed repair tickets
Log serial number, technical specs, reported fault, full diagnostics and photos of the equipment on arrival.
Hardware diagnostics module
Run diagnostic tests directly in the system and attach results to the repair ticket — share with the customer in one click.
Automatic notifications
Automatic SMS and WhatsApp when a repair is booked, when there are diagnostic updates, when it's ready and a collection reminder.
Customer portal with quote approval
The customer receives the quote via WhatsApp and approves or rejects it digitally — no need to visit the shop.
Component stock and supplier comparison
Compare prices for SSDs, RAM, motherboards and other components across multiple suppliers. Minimum stock alerts included.
Productivity reports
Analyse average repair time, completion rate per technician, revenue by service type and most common fault trends.
Why computer repair shops choose MyClientPro
- Specific fields for serial number, technical specs and system password
- Support for all equipment types: laptops, desktops, Macs, workstations and servers
- Integrated diagnostics module — log and share test results with customers
- Loaner equipment management during repairs
- Full history by serial number — identify equipment with recurring repairs
- Automatic alerts when a repair exceeds the estimated deadline
Compatible with all equipment types
Laptops · Desktops · MacBook · iMac · Mac Mini · Workstations · Servers · All-in-One · Chromebooks · Tablets
Frequently asked questions
Is MyClientPro suitable for computer repair shops?
Yes. In addition to features common to all shop types, MyClientPro includes specific fields for IT equipment (serial number, specs, password), an integrated hardware diagnostics module and component management with supplier price comparison.
How does the hardware diagnostics module work?
The technician can log diagnostic test results (memory, disk, CPU, etc.) directly in the repair ticket. A diagnostic report is generated automatically and can be shared with the customer via the portal or WhatsApp.
Can I manage loaner equipment in MyClientPro?
Yes. MyClientPro allows you to log replacement equipment given to customers during repairs, with return tracking and status control.
Does the system support Mac and Apple equipment repairs?
Yes. MyClientPro is fully compatible with Apple equipment — MacBook, iMac, Mac Mini, iPad and iPhone. You can create Apple-specific service categories and use fields like serial number and hardware specs.