Computer Repair Shop Management Software
Keep your computer repair workshop organised with MyClientPro. From laptop screen replacements to server diagnostics, manage every job from intake to invoice — with automatic customer notifications at every stage.
Built for Computer Repair Workshops
Computer repairs often take longer and require more detailed tracking than phone repairs. Customers are more anxious waiting for their laptop or PC than their phone. MyClientPro handles the complexity:
- Detailed device registration — Log laptop brand, model, serial number, operating system, RAM, storage, and reported fault. Customers can register their devices for future service records.
- Status updates that build trust — Longer repair times mean more customer anxiety. Automatic WhatsApp updates at each stage (Diagnosis → Waiting for Parts → In Repair → Ready) keep customers informed without requiring calls.
- Parts sourcing and price comparison — Compare laptop screen prices, RAM, SSDs, and other parts across multiple suppliers instantly. Import CSV or Excel price lists from any supplier and see the best price before ordering. Typical savings: 20–30% on parts costs.
- Professional invoicing — Generate itemised invoices with parts and labour directly from the repair ticket. Export to PDF. Track payment status (paid/partial/unpaid).
- Hardware diagnostics — Log diagnostic test results within the repair ticket. Results are stored with the device history for future reference.
- Repair history per device — Full service history per laptop or PC. Invaluable when the same customer returns 6 months later with a related fault.
The Computer Repair Workflow in MyClientPro
- Intake — Log device, serial number, fault, and customer contact. Take a photo of any existing damage. Issue intake receipt.
- Diagnosis — Run diagnostic tests. Log results in the ticket. Set initial quote. Customer notified via WhatsApp when quote is ready for approval.
- Parts ordering — Create a supplier order linked directly to the repair ticket. Compare prices across suppliers before ordering.
- Repair — Mark as In Progress. Status update sent to customer automatically.
- Ready for collection — Status set to Ready. Customer receives WhatsApp notification immediately. No staff action needed.
- Invoice and close — Generate PDF invoice from ticket. Mark as paid. Repair archived with full history.
Common Computer Repairs Managed with MyClientPro
- Laptop screen replacements (Dell, HP, Lenovo, Apple, ASUS, Acer)
- Data recovery and backup
- OS installation (Windows, macOS, Linux)
- Virus and malware removal
- RAM and SSD upgrades
- Keyboard and trackpad replacements
- Server maintenance and diagnostics
- Network setup and troubleshooting
- Power supply and motherboard repairs
- GPU and cooling system maintenance
Pricing
Plans from €5.99/month (annual billing). All plans include WhatsApp notifications, customer portal, hardware diagnostics, supplier price comparison, and invoicing — no add-ons. View all pricing plans →
Also Available
- Mobile Phone Repair Shop Software — for high-volume smartphone repair workshops
- View all features — repair tracking, inventory, billing, multi-location support
- MyClientPro vs RepairDesk — which is better for your workshop?
Start Free for 60 Days
Try MyClientPro free for 60 days — no credit card required, no automatic renewal. The longest free trial in the repair shop software market. Start your free trial →