Does MyClientPro work for iPhone repair shops?

Yes. MyClientPro lets you log repairs by brand and model, including Apple iPhones. You can record IMEI, fault description, parts used, and assigned technician. Customers receive automatic WhatsApp notifications at each status change.

Can I compare supplier prices for mobile phone parts?

Yes. Import CSV or Excel price lists from any supplier and compare prices in real time across all your suppliers. This works for screens, batteries, charging ports, and any other parts.

How does the customer portal work for mobile repairs?

Every repair ticket generates a unique URL. When a customer brings in their phone, they receive this link via WhatsApp. They can check repair status — Received, In Progress, Ready — at any time without calling the shop.

Mobile Phone Repair Shop Software

MyClientPro is purpose-built for mobile phone repair workshops. From iPhone screen replacements to Samsung battery swaps, manage every repair job from intake to invoice — with automatic WhatsApp notifications at every step.

Built for Mobile Phone Repair Shops

Mobile phone repair shops handle high volumes of similar jobs with fast turnaround expectations. MyClientPro is designed for exactly this workflow:

Device-specific tracking — Log IMEI, serial number, brand (Apple, Samsung, Xiaomi, Huawei, Oppo, OnePlus, etc.), model, and reported fault. Every field is searchable, so finding a specific job takes seconds.
Quick intake — Create a repair ticket in under 60 seconds. The customer receives a WhatsApp message with their tracking link automatically — no extra step required from staff.
Parts price comparison — Import supplier price lists in CSV or Excel and compare screen, battery, and charging port prices across all your suppliers in real time. Shops typically save 20–30% on parts costs through systematic comparison.
Automatic WhatsApp notifications — Customers receive a message automatically when their repair status changes. When it's ready for collection, they're notified immediately — without any action from staff. Shops using automated notifications report up to 60% fewer inbound calls.
Repair history per device — Every device that comes through your shop has a full history. Useful for warranty claims, recurring faults, and identifying common failure patterns across brands.
Customer portal — Each repair generates a unique URL. Customers bookmark it and check status themselves, without calling. Reduces front-desk interruptions by up to 60%.

The Mobile Repair Workflow in MyClientPro

Here's how a typical repair flows through MyClientPro:

Intake — Customer arrives. Log device details (brand, model, IMEI, fault). Take a photo of any existing damage. Customer signs the intake form digitally.
Diagnosis — Assign to a technician. Log diagnosis notes and initial quote. Customer is notified via WhatsApp when the quote is ready.
Repair — Parts ordered if needed (linked directly to the repair ticket). Status updated to In Progress. Supplier price compared before ordering.
Ready — Status set to Ready. Customer receives automatic WhatsApp notification with pickup details.
Payment & handover — Generate invoice from the repair ticket. Mark as paid. Repair marked as Delivered. Full record kept for 12+ months.

Common Repairs Managed with MyClientPro

Screen replacements (iPhone, Samsung, Xiaomi, Oppo, OnePlus)
Battery replacements — all brands
Charging port repairs and replacements
Water damage assessments and cleaning
Back glass and housing replacements
Software unlocking, factory reset, iOS/Android reinstall
Camera module replacements
Speaker and microphone repairs
IMEI and network unlock
Data recovery

Supplier Price Comparison for Mobile Parts

Parts procurement is one of the biggest cost variables in a mobile phone repair shop. MyClientPro's built-in supplier price checker lets you:

Import price lists from any supplier in CSV or Excel format — including auto-sync via Google Sheets URL
Search by part reference, device model, or description across all suppliers simultaneously
See price differences side-by-side before ordering
Create supplier orders directly from the repair ticket, linked to the job

Most competitors don't include this feature at all. See all MyClientPro features →

Pricing

Plans from €5.99/month (annual billing). All plans include WhatsApp notifications, customer portal, supplier price comparison, and full repair tracking — no add-ons required. View pricing plans →

Also Available

Computer Repair Shop Software — manage laptop, desktop, and server repairs
MyClientPro vs RepairDesk — full feature and pricing comparison
MyClientPro vs Mango — which is better for your workshop?

Start Free for 60 Days

Try MyClientPro free for 60 days — the longest trial in the repair shop software market. No credit card required, no automatic renewal. Set up your shop in minutes. Start your free trial →